Last Updated: 24th September 2025
1. What Are Cookies?
Cookies are small text files that are placed on your computer, smartphone, or other device when you visit our website. They help us make your experience better by remembering your preferences and how you use our site.
Think of them like a memory for our website - they help us recognise you when you return and make things work smoothly.
2. Why We Use Cookies
We use cookies for several important reasons:
- To make our website work properly - like keeping you logged in during your visit
- To understand how visitors use our site - so we can improve it
- To remember your preferences - like language or font size choices
- To provide relevant information - about our services that might interest you
3. Types of Cookies We Use
Essential Cookies (Always Active)
These are necessary for the website to function and cannot be switched off. They're usually set in response to actions you take, such as setting your privacy preferences, logging in, or filling out forms.
Examples:
- Keeping you securely logged in during your session
- Remembering what's in your shopping cart (if applicable)
- Load balancing across our servers
Analytics Cookies (Optional)
These help us understand how visitors interact with our website by collecting and reporting information anonymously.
What they track:
- Which pages you visit most often
- How long you stay on each page
- If you get error messages from web pages
- How you found our website (Google, social media, etc.)
Marketing Cookies (Optional)
These are set by our advertising partners and may be used to build a profile of your interests and show you relevant ads on other sites.
What they do:
- Track visitors across websites
- Display personalised advertisements
- Measure the effectiveness of advertising campaigns
4. Cookie Types and Their Purposes
ESSENTIAL COOKIES
• Purpose: Website functionality, login sessions, security
• Duration: Session to 1 year
• Required: Yes
ANALYTICS COOKIES
• Purpose: Understand how visitors use our site
• Duration: 1 minute to 2 years
• Required: No
MARKETING COOKIES
• Purpose: Advertising effectiveness measurement
• Duration: 3 months
• Required: No
5. How You Can Control Cookies
Browser Settings
You can set your browser to refuse all or some cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our website may become inaccessible or not function properly.
How to manage cookies in popular browsers:
- [Google Chrome]
(https://support.google.com/chrome/answer/95647)
- [Mozilla Firefox]
(https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences)
- [Safari]
(https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac)
- [Microsoft Edge]
Consent Management
When you first visit our website, you'll see a cookie banner where you can choose which types of cookies to allow. You can change your preferences at any time by clicking the "Cookie Settings" link in our website footer.
6. Third-Party Cookies
Some cookies on our website are placed by third parties, such as:
- Google Analytics - helps us understand how people use our site
- Facebook/Meta - helps us measure advertising effectiveness
- Payment processors - necessary for secure transactions
These third parties have their own privacy policies, and we recommend you review them.
7. Do Not Track Signals
Our website doesn't currently respond to "Do Not Track" signals from browsers. However, you can control tracking through the cookie consent options we provide.
8. Updates to This Policy
We may update this Cookie Policy from time to time. When we do, we'll change the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we use cookies.
9. Contact Us
If you have any questions about our use of cookies, please contact us at:
Email: [email protected]
Address: Data Protection Officer, Awakened Being Coach, 6K/135 Victoria Street West, Auckland, 1010